Seminars open for enrolment

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Date IA CPD Hours Seminar Name Speaker Enrolment Deadline Outline
26/02/2027 (Fri)
09:30 - 12:30 		3 Regulatory Compliance for Brokers: Understanding the Disciplinary Process, Penalty Guidelines and Complaint Handling Procedures (“ethics or regulations” related) (Cantonese)

Yvonne Lam

 18/02/2027 PDF Enrol
24/02/2027 (Wed)
15:00 - 17:00 		2 AI Risks, Deepfakes & Cyber Fraud in Insurance (Cantonese)

Edmund Lam

 17/02/2027 PDF Enrol
29/01/2027 (Fri)
09:30 - 12:30 		3 Regulatory Compliance for Brokers: Understanding the Disciplinary Process, Penalty Guidelines and Complaint Handling Procedures (“ethics or regulations” related)

Yvonne Lam

 21/01/2027 PDF Enrol
20/01/2027 (Wed)
15:00 - 17:00 		2 Future Insurance Workforce: AI Leadership, Human Skills & Workforce Transformation (Cantonese)

Edmund Lam

 13/01/2027 PDF Enrol
12/01/2027 (Tue)
15:00 - 17:00 		2 Product Safety & Product Liability in Hong Kong

Jeff Heasman

 05/01/2027 PDF Enrol
08/12/2026 (Tue)
15:00 - 17:00 		2 Overcoming Objections and Cognitive Biases in Insurance Broking: A Strategic Approach for the Hong Kong Market

Jeff Heasman

 01/12/2026 PDF Enrol
01/12/2026 (Tue)
15:00 - 17:00 		2 AI Agent applications for Insurance Industry (Cantonese)

Dr Patrick Tsoi

 25/11/2026 PDF Enrol
27/11/2026 (Fri)
09:30 - 12:30 		3 Code of Conduct for Licensed Insurance Brokers (“ethics or regulations” related) (Cantonese)

Yvonne Lam

 19/11/2026 PDF Enrol
26/11/2026 (Thu)
13:00 - 14:00 		1 Negotiating K&R and Piracy Cases (LUNCH SEMINAR)

George Lamplough

 23/11/2026 PDF Enrol
24/11/2026 (Tue)
15:00 - 17:00 		2 The 7 Principles of Influence & Persuasion and How These Win Business for Brokers

Jeff Heasman

 17/11/2026 PDF Enrol
18/11/2026 (Wed)
15:00 - 17:00 		2 AI-Augmented Insurance Broker: Practical GenAI for Client Advisory and Productivity (Cantonese)

Edmund Lam

 11/11/2026 PDF Enrol
10/11/2026 (Tue)
14:30 - 17:30 		3 Creating and Claiming Value in Strategic Negotiations (FACE-TO-FACE)

Jeff Heasman

 03/11/2026 PDF Enrol
30/10/2026 (Fri)
09:30 - 12:30 		3 Code of Conduct for Licensed Insurance Brokers (“ethics or regulations” related)

Yvonne Lam

 22/10/2026 PDF Enrol
15/10/2026 (Thu)
15:00 - 17:00 		2 Marine War Risks Insurance back to Strait of Hormuz (via Microsoft Teams)

Elly Zhang

 08/10/2026 PDF Closed
13/10/2026 (Tue)
15:00 - 17:00 		2 Shielded by Design: Protecting Brokers from Sensitive Content

Jeff Heasman, Stuart Macdonald

 06/10/2026 PDF Closed